User experience counts. Even the most complex computing task should be simple and elegant, not a chore that requires heroic leaps of logic or a tolerance for bad design.
Business should be big on innovation, not big IT budgets. Accessing information shouldn’t be so mysterious that only a chosen few get to dictate how and when it’s done.
Consumers are ready for enterprise software. Email and FTP are useful as far as they go, but the big boys can’t hog all the toys in the enterprise sandbox forever.
Too many companies pay too much for IT consulting. When IT is DIY and WYSIWYG, businesses can spend money ASAP on innovation, not overpriced network gurus. EOD.